Sterling's vast industry experience and professional services expertise have been instrumental in helping businesses & organizations achieve effective and efficient processes and procedures; while providing tools to synergize teams towards operational excellence.  From small businesses, civic organizations, and industry-leading corporations, he has collaborated with clients to identify insights, develop strategies and implement specific action plans to optimize their growth potential. He is especially adept at helping leaders of business and professional services firms clarify their strategic vision and drive the organizational change needed to deliver breakthrough business results. 

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HOW HAS HE HELPED?

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• Developed and facilitated training curricula that have resulted in an average of 60% increased efficiency.

• Enhanced the effectiveness of employee performance by executing in-depth needs assessments for training and staff development.  Project and job performance ratings were increased by 20% across several departments.

• Developed innovative curriculum, training, and coaching around competency gaps in skill requirements.

• Created needs assessment for training and staff development that enhanced the effectiveness of employee performance

• Created new hire orientation and onboarding modules virtually, in-class and job shadowing. Increasing retention by 40% across the company

• Enhanced operations by creating and implementing change management strategies that resulted in a change in culture from “static management” to “fluid leadership”.

• Developed strategies for cultivating an effective and efficient staff resulting in a 45% increase in productivity and greater “work /life” balance.

• Facilitated a communication/personality assessment and training among employees and management; guiding managers and employees on problem-solving and dispute resolution.

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